This general manager believes that creating exceptional guest experiences begins with nurturing his team.
This is an excerpt from Lifestyle Asia’s July 2023 Issue.
In the heart of the scenic and serene city of Tagaytay, nestled amidst the lush greenery, pineapple farms, and a brief ride away from majestic Taal Lake and Volcano, lies the exquisite Anya Resort.
Known for its unparalleled luxury and impeccable hospitality, Anya Resort has become a preferred destination for discerning travelers seeking a tranquil and indulgent retreat.
Behind the scenes, driving the resort’s success and ensuring an unforgettable experience for guests, is the visionary leader, Mikel Arriet.
As the General Manager of Anya Resort, Arriet’s passion for excellence and his commitment to service have propelled the resort to new heights, making it an epitome of luxury and a benchmark for the hospitality industry.
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A Background of Excellence
Arriet brings with him a wealth of experience and expertise of 27 years in the hospitality sector.
Prior to joining Anya Resorts, Arriet held key leadership positions in Club Punta Fuego where he began as the executive chef.
With the guidance of Mr. Freddie Burgos and hotelier Alfredo Roca, he made his way out of the kitchen to being at the helm of the whole club operations.
He also had stints at Taal Vista Hotel and Pearl Farm Davao prior to opening the Small Luxury Hotel member Anya Resort Tagaytay.
His global exposure which started at Donostia, San Sebastian in Spain not only honed his skills but also enriched his understanding of different cultures and their unique demands.
It is this rich background and a tough discipline coming from his work at the kitchen that shaped Arriet into a dynamic and versatile leader, adept at navigating the complexities of the hospitality industry.
Setting New Standards of Hospitality
Under Mikel Arriet’s stewardship, Anya Resort has truly become a destination of choice for those seeking an exceptional experience.
Arriet’s unwavering commitment to exceeding guest expectations has been instrumental in setting new standards of hospitality in the region.
He believes in personalizing each guest’s experience, ensuring that their stay is tailored to their preferences and desires.
Arriet places great emphasis on the small details, recognizing that it is often the little things that make the biggest impact on a guest’s overall experience.
The Anya Experience Assistant can book dining destinations, tours for guests, and even customize your room scent.
It is under his guidance that Anya Resort Tagaytay was named as Regional Winner-Southeast Asia as a Luxury Hideaway Resort.
Their exceptional restaurant, Samira by Chele Gonzalez, is a global winner at the World Luxury restaurant awards, while Niyama Wellness Center is another global Winner at the World Luxury spa awards in the Luxury Sustainable Spa division.
The wellness destination is not just a spa but offers medical services from a lifestyle approach.
Read more by purchasing a copy of the Lifestyle Asia August 2023 magazine via SariSari.shopping or select newsstands in National Bookstore and Fully Booked. Subscribe to the E-Magazine via Readly, Magzter, and Press Reader.
Text HEIDI NG
Photos PAOLA ASERON
Sittings Editor MAWI FOJAS DE OCAMPO
Shoot Coordination MAE TALAID
Shot on location ANYA RESORT TAGAYTAY
